Last updated 15 August 2026
Wrapchik is a food ordering and delivery app run by the Wrapchik restaurant for students on our college campus. This policy explains what we collect, why we need it, and how you can have it removed. We collect as little as we can get away with.
| What | Why we need it |
|---|---|
| Your phone number | To verify it is really you signing in, to identify your account, and so the kitchen or delivery staff can reach you about an order. |
| Your hostel | So the delivery staff know where to bring your food. You can also choose to collect at the counter instead. |
| Your order history | To show you your past orders in the app, to run the kitchen and delivery queue, and to keep basic records of what was sold. |
| Your name, if you give one | Optional. Only used to address you in the app and on the kitchen ticket. |
That is the whole list. We do not collect your location or track where you go, we do not read your contacts, we do not use advertising trackers, and we do not build a profile of you for marketing.
You sign in with your phone number. We confirm it either by sending you a one-time code, or through Truecaller if you choose that option. When you sign in with Truecaller, Truecaller tells us your verified phone number and basic profile details that you approve on their consent screen. We only keep the phone number. Truecaller's own handling of your data is covered by Truecaller's privacy policy.
Payments are handled by Paytm, our payment gateway. Your UPI details are entered with Paytm and never reach us — we only receive confirmation of whether a payment succeeded, along with the amount and a transaction reference so we can match it to your order. We never see or store your UPI PIN, card numbers, or bank credentials.
If you allow notifications, we send them for things that concern your order: it has been accepted, it is on its way, or a waitlist slot has opened for you. We do not send marketing pushes. You can turn notifications off in your phone's settings at any time.
Your account details stay while your account exists. Order records are kept for business and accounting purposes for up to three years, after which they are deleted or stripped of anything identifying you. If you ask us to delete your account, we remove your phone number, hostel, and name, and disconnect any remaining order records from you.
Traffic between the app and our servers is encrypted over HTTPS. Access to staff and owner screens is restricted by role, so a delivery account cannot see the owner's dashboard. No system is perfectly secure, but we do not keep anything we do not need, which is the best protection there is.
You can ask us to show you what we hold about you, correct something wrong, or delete your account and its data. Email wrapchik2@gmail.com from the phone number on your account, or mention it to us at the counter, and we will act on it.
Wrapchik is meant for students and staff on our campus. It is not directed at children under 13, and we do not knowingly create accounts for them.
If this policy changes, we will update the date at the top of this page. Significant changes will also be announced in the app.
Wrapchik — campus restaurant
Email: wrapchik2@gmail.com
Questions about your data, or a request to delete it, go to the same address. We aim to reply within a few days.